Shipping policy

We aim to dispatch all orders within 2-3 working days via Royal Mail.

Royal Mail 1st Class (next working day) - £3.99

Royal Mail 2nd Class (2-3 working days) - £3.49

Free delivery over £29

Postage price may vary depending on weight.

If you would like your parcel sent tracked or via a different shipping company please email us at hello@barkleyandhound.co.uk.

EUROPEAN & INTERNATIONAL

Europe

Royal Mail International Tracked (3-5 working days) - £12

Worldwide

Royal Mail International Tracked (6-7 working days) - £18

Postage price may vary depending on weight. Postage on orders over £60 will be more due to additional insurance cover costs. Tracking numbers will be provided with all international orders.

Please contact us at hello@barkleyandhound.co.uk if you have any problems placing an international order and we will look into this for you.

CUSTOMS & IMPORT CHARGES

International Customs charges/tax are out of our control so you may be asked to pay this on arrival depending on your location. We are not responsible for any customs or tax charges for orders outside of the UK. It is the responsibility of the buyer to pay any customs or import charges that may apply.

LOST OR DAMAGED PARCELS

We cannot be held responsible for lost or stolen parcels. Once your parcel has left us it is the responsibility of Royal Mail to deliver your parcel. By purchasing you accept these conditions. In the unlikely event your parcel has not arrived or has arrived damaged, you can make a claim using the Royal Mail claims form. We do not have any control over these claims.